Shipping policy
Shipping Policy
Thank you for shopping with us!
1. Order Processing
Orders are typically processed within 1–5 business days, excluding weekends and holidays.
2. Shipping Origin
Our products are shipped directly from our international fulfillment partners located in China.
3. Estimated Delivery Times
For orders shipped to the United States:
* Processing Time: 1–5 business days
* Shipping Time: 10–25 business days
* Total Estimated Delivery: 11–30 business days
Delivery times are estimates and are not guaranteed. Actual shipping times may vary depending on customs clearance, destination, holidays, and carrier delays.
4. Order Tracking
Once your order has shipped, tracking information will be provided when available.
Tracking updates may take several days to appear.
5. Shipping Delays
International shipping may experience delays due to customs inspections, weather conditions, high shipping volumes, or unexpected carrier issues.
6. Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information. Please contact us as soon as possible if you notice an error.
7. Lost or Damaged Packages
If your package is lost, damaged, or does not arrive within the communicated delivery timeframe, please contact our customer support team so we can investigate and provide an appropriate resolution.
8. Customs and Import Fees
International shipments may be subject to applicable customs duties or import taxes. Any customer responsibility for these charges will be disclosed as required by law.
9. Contact Us
For shipping questions or order assistance, please contact us using the contact information provided on our website.